Privacy Policy

1. Information We Collect

We collect information in two ways:

a. Information You Provide to Us

When you fill out our contact form, call us, or send us an email, you may provide us with information such as your name, phone number, email address, mailing address, and details about your concrete project. We only collect the information necessary to respond to your inquiry and provide you with a quote or service.

b. Information Collected Automatically

When you visit our Site, we or our third-party service providers (such as Google Analytics) may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected using cookies and similar tracking technologies and is used to understand how visitors use our Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for estimates
• Schedule and perform concrete services at your property
• Communicate with you about your project, including follow-up calls and emails
• Send you invoices and process payments
• Improve our website and marketing efforts based on aggregated usage data
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Cookies and Tracking Technologies

Our Site uses cookies, which are small text files placed on your device to help us understand how visitors interact with our Site. We may also use Google Analytics, Google Tag Manager, or similar tools that place their own cookies.

Most browsers allow you to refuse cookies or delete them after they have been set. Doing so may affect some functionality of our Site. For more information on managing cookies, refer to your browser's help documentation.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or running our business (for example, website hosting, form processing, email delivery, or payment processing). These vendors are required to keep your information confidential and may not use it for any purpose other than providing services to us.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or other governmental or legal request.
• Business Transfers: If we sell or transfer our business or assets, your information may be transferred as part of that transaction, subject to the same privacy protections described here.

5. Third-Party Links

Our Site may contain links to third-party websites, including Google Maps and review platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. Customer project records are retained as required by applicable contractor licensing and tax laws. After that period, we securely delete or anonymize your information.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our website uses HTTPS encryption for data in transit. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may:

• Request access to the personal information we hold about you by contacting us at contact@fayettevilleconcretecontractor.com
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to our legal retention obligations
• Opt out of marketing communications by replying “unsubscribe” to any email we send

We will respond to verified requests within 30 days. We may need to verify your identity before fulfilling a request.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: